Retail, Customer Service and Hospitality Introduction

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The skills and knowledge you learn on this course will be useful across a wide range of sectors including retail, hospitality, and customer service. There are many career opportunities available, you could become a porter, barista, waiter, or housekeeping attendant in a retail business, shop, café, bar, or hotel. You will learn how to look after customers in a retail or hospitality environment. You will also learn the importance of first impressions and how to deal with customer enquiries effectively. In addition, you will use your communication skills and will learn the importance of teamwork.

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Course Details

Duration

4-10 weeks

Study Type

Part time

Start Date

Your start date will be one of the following, depending on which location you attend:

  • 01/10/2020
  • 12/01/2021

Course Code

74668-01

Course Fee (Adult)

£150–£48   You may be entitled to support with fees. Click here for more info.

Adult & Community
Leeds City College
Did You Know?
Did you know we have 541,720,573 resources at Leeds City College?

Did you know we have 541,720,573 resources at Leeds City College?

The resources include books, journals, e-books, videos, encyclopedias and more. These resources are the combined total number of resources at Joseph Priestley Centre, Beeston, Rothwell Centre, The Annexe, Printworks Campus and Park Lane Campus. We also have 12,277 e-books across Leeds City College libraries and more than 500,000 videos!

Leeds City College