Infrastructure Technician Apprenticeship Level 3
This programme will involve setting up people on IT systems, providing
support to colleagues and solving IT problems to help organisations run
smoothly.
Course Information
As an apprentice, you will work towards becoming an infrastructure technician. An infrastructure technician provides support to internal and external customers, helping them to be productive when using technology to do their jobs. To do this, these technicians use tools to troubleshoot non-routine problems. Additionally, part of this role involves setting people up on systems, providing support and rectifying issues to maintain the organisation’s productivity.
Gallery
Benefits / Skills
Entry Requirements
Career Progression
Help Desk Specialist As a help desk specialist you will provide technical assistance and support for incoming queries and issues. In addition, you will train computer users, maintain daily performance of computer systems and run diagnostics programs to resolve problems. Network Support Technician As a network support technician you will design and install computer networks. In addition, you will troubleshoot system failures, test software, organise upgrade schedules and provide technical guidance. Progression opportunities Below are some Leeds City COllege apprenticeships you could potentially progress on to once you have completed this programme:Similar Courses
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More infoCourse Details
Study Type
Full time
Course Code
71818-01
Course Facts
61% of small businesses are using some form of cloud computing.
94.7% of apprentices found that our college induction was useful and provided them with the knowledge required for their course.
The average salary for an infrastructure technician is £27,500.
Course FAQs
What will an apprentice gain by the end of the programme?
Apprentices will achieve a qualification which may vary depending on which apprenticeship they have completed. The main benefit for an apprentice is the work experience they gain and the majority and confidence that comes with that. Though there is no guarantee of a job at the end of an apprenticeship, many of our apprentices are kept on for permanent positions, a higher level apprenticeship, or further training by their employers.
Will my child still have the opportunity to attend college?
Each of our apprenticeships are delivered differently and have been tailored to the industry they are related to. Information on delivery can be seen on each course page under the delivery method section.