• Interpersonal skills for the travel and tourism workplace
• Customer service and selling skills for travel and tourism
• Travel and tourism support services
• Resort representatives
• Meet and greet in travel and tourism services
• Planning an event
• Review and evaluation skills
There will be opportunities throughout the course to build on your personal and social development. In addition, there will be a range of visits and guests speakers to benefit from.
As part of this course you will also undertake a one week work placement.
You are continually assessed throughout the course with one-to-one tutorials to check on your progress. There will be a range of different assessment techniques used throughout the course. This could include assignment reports, presentations, role-plays and interviews.
The course is for 16 - 18 year olds. We interview all applicants and usually require you to have GCSE's at Grade D - G or the equivalent.
Successful completion of the course can lead on to progression to the Level 2 Diploma in Travel & Tourism. Student could also choose to move onto the Level 2 Certificate in Air Cabin Crew. In addition to this you can seek employment in the various travel, tourism and hospitality sectors.