Supporting Cultural Venue Operations Apprenticeship Level 3

Supporting Cultural Venue Operations Apprenticeship Level 3

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On this apprenticeship, you will cover communicating in a business environment, professionally promoting your venue and business and delivering exceptional customer service.

Duration 18 - 24 months
Study mode Full time
Start date Various
Campus Industrial Delivery
Course code 59767-01

What you learn

Apprenticeship themes:

• Venue knowledge

• Ticket sales

• Exhibition group bookings

• Supporting and liaising to set up meetings

• Setting up and maintaining systems

• Visitor service support

• Meeting and talking to customers

Benefits / Skills you will develop

Apprenticeships give you the opportunity to work for a real employer, earn a real salary and gain a real qualification whilst gaining valuable workplace skills and experience.

How you will be assessed

A wide range of assessment methods are used in the workplace. Evidence reflects how you have carried out the process relating to your competence.

For example: The process that you carry out could be recorded in an observation or witness testimony. Products relating to your competence could be minutes of a meeting, e mails, letters, manufacturing instructions, photos and health and safety checks.

Different forms of questioning are carried out on an on-going part of the assessment process.

Where is the course delivered (facilities / classrooms)

The framework is delivered in the workplace with additional group workshop sessions taking place on a regular basis at the college.  Apprentices will be visited once a month in the workplace and delivery will take place on a one to one basis.  It is recommended that at least 2 hours per week is spent away from the working role to concentrate on any development activities set.

Entry requirements

GCSE C grade or above in Maths, English and ICT (Or Level 2 Functional Skills)

What's next

E:     T: 0113 3087918 or 0113 2162337

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