Infrastructure Technician Level 3

Infrastructure Technician Level 3

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An infrastructure technician provides support to internal and external customers, helping them to be productive when using technology by using tools to problem solve and troubleshoot non-routine problems.

Duration 1 year
Study mode Full time
Start date Various
Campus Workplace Setting and Printworks Campus
Course code 71818-01
Fee n/a – Employer cost on request

What you learn

Apprenticeship themes:

• Workflow management

• Performance optimisation

• IT security

• Data

• Remote infrastructure

• Connectivity

• Maintenance

• Basic computer architecture

• Maintaining networks

How you will be assessed

Your progress and achievements are assessed through an end point project, summative portfolio and an interview. 

Where is the course delivered (facilities / classrooms)

The practical elements of this apprenticeship will be undertaken at your workplace. The study part of this apprenticeship will be carried out at Printworks Campus.

Entry requirements

Individual employers set the selection criteria, but this is likely to include 5 GCSEs, including Maths and English, although some employers will accept other relevant qualifications and experience, including a relevant Level 2 qualification.

Apprentices without English or Maths at Level 2 must achieve this prior to taking the end point assessment.

What's next

After successful completion of this apprenticeship, you could progress onto our Level 4 Network Engineer Apprenticeship, or alternatively, seek full employment with your workplace or in the sector.

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