Retail Team Leader Level 3

Retail Team Leader Level 3

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Working in this retail team leader apprenticeship you will demonstrate critical customer service and a positive experience to customers. You may have to deputise for managers in their absence.

Duration 12 - 14 months
Study mode Full time
Start date Various
Campus Workplace Setting and Printworks Campus
Course code 71803-01

What you learn

Apprenticeship themes:

• Customer relations

• Leadership

• Marketing and communications

• Sales and promotion of product or service

• Brand and merchandising

• Stock control

• Developing self and others

• Team performance

How you will be assessed

You will be assessed through an end point assessment which will consist of a 60 minute, on demand, multiple choice test, retail business project and a one hour professional structured discussion.

Where is the course delivered (facilities / classrooms)

The practical elements of this apprenticeship will be undertaken at your workplace. The study part of this apprenticeship will be carried out at Printworks Campus.

Entry requirements

Individual employers will set the selection criteria for their apprenticeships. It is recommended that employers may want most candidates to have Level 2 Maths and English. Other relevant or prior experience may also be considered as an alternative.

What's next

After successful completion of this apprenticeship you could progress onto a higher level or degree level apprenticeship or seek full employment with your workplace or in the sector.

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