Operations/Departmental Manager Level 5

Operations/Departmental Manager Level 5

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This Apprenticeship is a new standard and is equivalent to a Level 5 course.

An operations/departmental manager is someone who manages teams and projects, and achieves operational or departmental goals and objectives as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner.

Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.

Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.  

Duration 30 months
Study mode Full time
Start date Various
Campus Workplace Setting and Park Lane/Printworks Campus
Course code 00
Fee n/a – Employer cost on request

What you learn

Studying this apprenticeship, you will achieve a Level 5 Diploma in Leadership and Management (or equivalent qualification) whilst gaining experience in:

  • Interpersonal excellence
  • Organisational performance
  • Personal effectiveness
  • Behaviours

How you will be assessed

Your progressed will be assessed via a combination of a knowledge test, a structured competency based interview, a portfolio of evidence, presentation on work based project with Q&A session and a professional discussion relating to CPD activity.

Where is the course delivered (facilities / classrooms)

The practical elements of this apprenticeship will be undertaken at your workplace. The study part of this apprenticeship will be carried out at both Park Lane Campus and Printworks Campus.

Entry requirements

Individual employers will identify entry requirements in terms of previous qualifications, training or other criteria. Most candidates will have Level 2 Maths and English (equivalent to GCSE grade 4/5 or C or above), ideally as part of 5 GCSE A-C grades or other comparable qualifications.

Apprentices without English or Maths at Level 2 must achieve this prior to the completion of the apprenticeship.

What's next

After successful completion of the Level 5 Apprenticeship you could seek full employment with your workplace or in the sector.

Campus Locations

Your workplace

Nearest train station