Hospitality Supervision and Leadership Level 3 Diploma

Hospitality Supervision and Leadership Level 3 Diploma

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This course will suit you if you've worked in the hospitality industry for some time - you have plenty of experience, and you might already supervise others or manage resources. You want to develop your knowledge and skills, perhaps to move into a management role within the sector.

You will be covering the following units:

  • Leadership
  • Working relationships
  • Customer service
  • Resource control
  • Health, safety and hygiene
  • Reception, reservations and bookings
Duration 36 weeks
Study mode Part Time
Start date 09/09/2019
Campus Printworks Campus
Course code 72981-01
Fee Contact us for more information

What you will study

You will complete 5 core units:

  • Lead a team to improve customer service
  • Develop productive working relationships with colleagues
  • Provide leadership for your team
  • Contribute to the control of resources
  • Maintain the health, hygiene, safety and security of the working environment
  • You can also choose a number of optional units from a wide range, including:
  • Supervise reception services
  • Provide learning opportunities for colleagues
  • Contribute to the development of a wine list
  • Contribute to promoting hospitality services and products

How you will it be assessed?

You will be assessed throughout the year via written assignments as well as practical sessions. These could take place on or off-site.

Entry Requirements

A level 2 diploma in professional food and beverage services (or equivalent) and /or a minimum of 3 years’ experience in the catering and hospitality industry.

What's Next

The diploma in Hospitality Supervision and Leadership can help you find a job in a wide range of roles including:

  • Bar person/manager
  • Catering/restaurant manager
  • Hotel manager
  • Kitchen supervisor/manager
  • Leisure centre manager
  • Supervisor/team leader

Campus Locations

Printworks Campus

Hunslet Road
West Yorkshire
LS10 1JY
0113 3861997
Nearest train station
Leeds Central Station, 0.7 MilesWebsite