Covering the skills and knowledge needed for working in a wide range of retail roles, you will be able to:
- Understand how to look after customers in a retail environment,
- Use your communication skills
- Understand the importance of first impressions
- Deal with customer enquiries
- Importance of team work
Continuous assessment through completion of tasks.
The course is provided by the Joseph Priestley Centre in Beeston.
No formal qualifications or retail experience needed, just an interest in working in the retail industry.
You would require a pre-course assessment to discuss the course and to establish that this level is suitable for you.
You must be 19 or older before 31 August 2017
After successful completion of this course, you could decide to progress onto: